Reference

Terms & Conditions For Your thr89 Account

thr89 Terms & Conditions explain how your account, wallet activity and lobby access work before you open an account.

Account rulesWallet checksLocal accessSupport path

What These Terms Cover For Indonesia

thr89 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions form the agreement between you and thr89 when you create, use or close an account. They cover accurate account details, one account per person, phone verification, keeping login details private, and following instructions shown during deposits or withdrawals. We may request information

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needed to confirm an account or payment before processing a wallet request. DANA, OVO, GoPay and QRIS may show different status steps, while bank transfer and virtual account instructions must be followed exactly. You remain responsible for checking your local eligibility; where local law permits, you
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can access the relevant lobby categories. We may update these terms when services, security controls or legal requirements change, and we will display the current wording on this page or at an affected account step. Continuing after an update means you accept the revised wording.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Where To Ask About Account Rules

A clear contact route can resolve a Terms & Conditions question before it affects your account or wallet request. We ask you to contact support from the email or channel connected with your account, so we can match the request to the correct record. Include the wording or screen that caused confusion, plus a transaction reference when your question concerns DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Support is available daily from 09:00 to 22:00 WIB for account, policy and payment-status questions.

Team online

Account access

If phone verification or a login step blocks your account, contact us through the support channel shown on thr89. We will explain which Terms & Conditions clause applies and what account detail or verification step is needed before access can continue.

Wallet status

For a pending DANA, OVO, GoPay or QRIS status, send the payment reference and time to support. Our team can check the cashier record, explain the relevant wallet condition and tell you whether another account action is required.

Policy request

Questions about wording, an account restriction or a change request can be sent during our 09:00–22:00 WIB support window. Use the account-linked contact route and describe the clause plainly so we can direct your request to the right team.

SECURITY DETAILS

How We Apply These Account Terms

The practical safeguards below show how we apply our Terms & Conditions when you use the account.

Account verification

Before account access is completed, we use the phone verification step shown in the account flow. Keep your number current and never share a verification code. If the number is unavailable, contact support so we can explain the permitted recovery route.

Payment records

A payment request is matched with the account details and reference supplied at the cashier. For bank transfer or virtual account use, keep your receipt until the status changes. We may pause a request while the record is checked.

Cookie choices

Our site may use cookies or similar storage to keep an account session, remember selected settings and protect forms. Your browser controls can remove stored cookies, although doing so may require you to repeat login or verification steps.

Device behaviour

You can open the account path in a mobile browser and continue to the lobby, or use a desktop browser. Do not leave an active session open on a shared device; sign out and clear saved login details after use.

Data retention

We retain account, support and payment records for as long as needed to operate the service, resolve disputes, protect accounts and meet applicable legal duties. A request to remove data may be limited where a record must be kept.

Change requests

To request a correction to your name, phone detail or other account record, contact us from the linked address and identify the field. We may ask for account verification before changing it, then confirm what was updated or why it cannot change.

Terms & Conditions Questions Answered

These answers address the Terms & Conditions searches we hear most often from people considering an account with thr89. They focus on eligibility, account records, wallet requests, policy updates and contact rights, so you can understand the practical effect of each rule before proceeding. If your situation is unusual, send the exact question through the account-linked support route during the stated service hours.

You can read the current Terms & Conditions on this page before opening or using an account. We may also show a relevant clause during phone verification, at the cashier or when a policy changes. Check the displayed wording before confirming an account or wallet action.

Yes. The Terms & Conditions apply to wallet requests made through DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account steps. Use the account details shown at the cashier and retain your reference if a status check is needed.

Our account flow includes phone verification before account access is completed. Your phone detail must be accurate and available for the code or instruction shown. If you cannot complete that step, contact support rather than creating another account or sharing a code.

We may restrict or pause an account when details cannot be verified, a payment record needs checking, login security is at risk or these Terms & Conditions may have been breached. Contact support for the applicable reason and the next permitted step.

Send a change request through the contact route linked to your account and name the exact field that needs correction. We may verify your identity before changing it. We will explain the result, including any record that must remain for legal or security reasons.

Yes. Eligibility and access depend on local law. You must check that using the relevant service is permitted where you are located. Where local law permits, the account flow and lobby access remain subject to the current Terms & Conditions.

Use the support channel shown on thr89 and contact us from the email or account route connected with you. Support handles policy questions daily from 09:00 to 22:00 WIB. Include the clause, screen or transaction reference so we can respond precisely.

Terms & Conditions For Your thr89 Account

Where To Ask About Account Rules

Account access

Wallet status

Policy request

How We Apply These Account Terms

Account verification

Payment records

Cookie choices

Device behaviour

Data retention

Change requests

Terms & Conditions Questions Answered

01 Where can I read the thr89 Terms & Conditions?

02 Do thr89 Terms & Conditions apply to DANA and QRIS?

03 What account step is required before access?

04 Can thr89 restrict my account under these terms?

05 How do I request a change to my thr89 data?

06 Does local law affect these Terms & Conditions?

07 How can I contact thr89 about a policy clause?

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